Structogram® Training - benefits 1
What does it do?
• Grants the keys to “Self-Knowledge”
• Facilitates high level of comprehension & collaboration
• Gives you the tools to empower your people to fully understand others
• Teaches you to identify and resolve conflicts and develop customer empathy
• Enables deep understanding of customer mindsets and needs
What is it?
- A successful dynamic human recource optimization and soft-skills
development and training system,
- conceived by a US brain researcher in the 1970’s,
- developed by a German anthropologist and Swiss
Training Specialist in the 1980’s
- and delivered to you by local and international experts
Where is it used?
• tested and refined over twenty years in major European and worldwide
corporations, e.g. in 2 of the largest automobile firms in the world
• used by 7 of the world’s top pharmaceutical companies
• as well as by 2 of the world’s top financial institutions
• employed by major financial and banking institutions and insurances worldwide,
• used in police forces, security providers (e.g. during the soccer world champion-
ships in Germany 2006), Military Academies as well as Service providers
In short: everywhere you need to better understand your customers to give them "what they need", you need Structogram® Training!
Structogram® Training is used worldwide in over 20 countries and is now expanding into Canada and the USA.
Who is it for?
•all levels of management: Executives, HR, Team Leaders, Project Leaders ...
•all people in "relationship work", e.g. Industrial and Employee Relations, Counseling professionals, Lawyers, Knowledge Consultants ... and specially School Management and Teachers ...
•all customer-facing functions: Sales, Marketing & Tele-rep/Services personnel ...
•all employees in call centers like: Help Desk, IT Support, all levels of CRM ...